CUSTOMER REVIEWS

Many thanks to all our customers who take the time to review our services.

We do our very best to provide the outstanding services our customers deserve, and love receiving your feedback. Check out some of the testimonials and reviews below.

We would definitely recommend Glen. The service was excellent. Fast, informative and an incredible amount of
back up and support. Nothing was too much trouble for him.

R. Benn

Morning Glen, 

Thank you so much for your excellent help yesterday starting with your super quick arrival after my call. You talked me through all procedures making everything clear and straight forward  … that and your charming personality have improved my problem no end.

Thanks again

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A. Robinson

Glen came today to check my ears and then cleared out the wax. He delivered a first class service, explained the procedures and I cannot praise him enough. He is a true professional and a nice guy. I would recommend him without hesitation to anyone needing a hearing test.

J. Storah

It’s my absolute pleasure to share my experience with how you assisted my elderly father Ian, in his home, with the removal of the wax build up in both of his ears. 

Quite simply you were exceptional!

 Words like “professional, caring, sincere, polite and experienced” barely do justice to the service you gave. Dad and I both felt very safe in your hands. You were calm and made us feel relaxed.

I would not hesitate to recommend you to my friends, colleagues and relations. Also may I say that the fee you charged was very reasonable; indeed the one hour appointment was excellent value for money.

M. Tibbenham

After  leaving hospital I was told that I had to have an audiology test, but as I had a build up of wax in my ears I was then told that I should have them syringed and was  then referred to  meanwood clinic to have the  procedure done.

I then started to wonder if I could have the wax removed privately I would do. 

So last Wednesday I rang to enquire. 

I actually made a mistake in that I rang the wrong number, but if  what happened on the following day was the result of a mistake I hope I go on making mistakes for the rest of my life!! 

Glen said he could come and do the work on my  ears the next day at 9.30am, and  despite  the fact that he  was not a short distance away, he drove in front of our house at exactly 9.30am. 

He was friendly, reassuring, yet professional and completed the procedure within an hour. 

The whole thing was carried out quite quickly and painlessly, although I was shown how  much had been taken out, and also the before and after photographs, so I did wonder how this had been possible. 

Strangely enough people had been saying that I was not hearing well recently and yet I wasn't aware that this was the case. 

But now I am wondering why everyone is shouting at me and normal noises seem very loud. 

I do thank everyone concerned for  

a pleasant hour spent chatting in good company, with the end result being far better than I expected, 

With very good wishes and thanks again.

S. Gibson

Extremely pleased with service (ear wax removal) from start to finish. Glen was kind, caring and professional. He was very patient and encouraging with Mum who has Dementia. He took his time and didn’t rush mum. It was rather emotional when Mum could hear again. It must have been a lonely confusing world for her, not being able to hear anything, but now ....... Can’t thank you enough.

Brenda

While on holiday I had time in Howarth. Saw a notice offering ear wax removal. 
I had limited time as I had to catch our coach back to the hotel.
Took a chance, explained my limited time. Luckily the Audiologist, Glen was between appointments. He explained the procedure, and I said, ok let’s go. 5 minutes later task completed. My ears had been full of wax, a necessary procedure. Was able to take a photograph from the computer of the inside of my ears. 
Thank you, Glen.

B. McLaren

 Delighted with my wax removal by Glen yesterday, it couldn't have been better! I learnt a lot, can hear MUCH better today & Glen was considerate in changing methods to make the experience pain free. Thank you.

D Harpwood

I very much appreciated Glen's kindness and patience.  It was necessary to have two appointments to remove very stubborn ear wax and I was only charged the original price.

I then invested in a hearing test and Glen took the time and trouble to explain everything in detail. Nothing was too much trouble.

I would definitely recommend your services to anyone who had a problem with hearing difficulties.

£80.00 is a small amount to pay to regain your hearing.

Many thanks on a job well done.

J. Carder

Just to thank you for coming to my house and helping with my hearing.

I couldn't hear out of one ear before you came. The treatment provided was great and now my hearing is much better.

The appointment was very quick and efficient.  

Thanks so much.

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J Hudson

Rang The Mobile Hearing Clinic Ltd. this morning for a client that is house bound and has been struggling with their hearing for the last 18months ..... Glen paid the said client a visit TODAY and has made the said client very happy as their hearing has been restored ........... Thank you soooooooo much x

T Blackburn

I was impressed by the amount of equipment Glen used to remove wax from my ears. Glen was considerate and professional and I have already recommended his services to friends and contacts. If I suspect in future that I have a build up of earwax, or think I need a hearing assessment I will certainly contact Glen.

P Busfield

We can highly recommend Glen/Jo. 

Both my husband and myself have been struggling with a build up of wax and we contacted The Mobile Hearing Clinic Ltd. on recommendation to us. From first point of contact we felt instantly at ease and relieved by the professionalism and knowledge base. What worked for us was the accommodating of appointments and visits to fit in and around us. 

Two different procedures were used as treatment. The equipment, skill and reassurance with a full explanation of what was happening and why meant this service, we felt, was beyond a routine procedure. We felt safe knowing that if a follow up procedure was needed, this would be carried out. Also the aftercare follow up via email was a lovely gesture. 

Jackie & Pete W.

I contacted Glen to help with a wax problem for my little girls ears. He came within a few days and was extremely patient with our daughter whilst he carried out the procedure. He was kind enough to also do a hearing test after also. Great service and would highly recommend! Thank you

Dr. Ahmed

Brilliant service. Me and my husband are so pleased with the result of wax removal - absolutely amazing. Would definitely highly recommend this company, also polite and lovely customer service too.

N. Waterson

I am regularly troubled with excess wax. Previously I have had the ears syringed but then my ears become infected. 
Glen was able to remove the wax using suctioning method minimising the risk of infection. Throughout the procedure he was reassuring, explaining carefully what he was doing so that I felt relaxed.  Previous occasions that my wax has been removed I have experienced discomfort, but not with Glen. I am happy to use him again in the future and would happily recommend him.

Sue W.

Having worked with Glen for 6 years and being impressed with his skills and his ethos, I naturally turned to him when I needed impressions taking of my own ears. I was given a convenient appointment and he attended my home to carry out the work neatly and speedily.

As a hard of hearing audiologist, I find Glen to be sensitive to the needs of hearing-impaired people. For example, he mimes as well as speaking to check you’re OK while you have impression material blocking up your ears! Not all audiologists are as thoughtful (although we should be!) but Glen has a gift for understanding these things.

Glen cares very much about the standard of his work, and consistently prioritises the needs of his patients. I have worked with him in the NHS and at Boots, and know him to be experienced and very good at what he does.

If you’ve heard of ‘the toothpaste that dentists use’ to refer to something that is known to be good in that industry, well, Glen is the audiologist that audiologists use. I wish him very well in his new venture and I know that he will take care of his wax removal and hearing care customers. Would highly recommend.

S. Jackson

Thanks Mobile Hearing Clinic. I didn't realise what a difference having my ears cleaned would make. Firstly Glen is great. Secondly the process was no drama. And thirdly - and most importantly - I can hear so much better.

N. Gibb

My wife had been having issues with her hearing for a number of months and was going through the GP to get her ears cleared of wax. Finally on the day of her procedural appointment, there was a mix up with the time and it was missed. I called Jo and Glen to see if they could help and luckily Glen had a spare appointment slot the next morning.
Glen arrived on time and was very professional and personable, talking through each part of the process in detail and sharing his findings at each stage. Within the hour my wife's hearing was back to normal, which really made us both happy after months of her barely able to hear.
I can't recommend Glen's services enough.
At the end of the appointment he took the time to explain options for ongoing care and even answered a query I posed him relating to a long standing hearing anomaly I often experience.
Will definitely call on Glen again if we have any further need in his field of expertise.

M. McMaster

I contacted the mobile hearing clinic on Thursday as my partner was really suffering with a blocked ear, he was in a lot of pain and discomfort. We managed to get a home visit the following day, Glen was really friendly and managed to sort the issue out even though it took alot long than anticipated, we really appreciate your time and effort, you are a godsend, Thank you so much !

V. Spencer

Amazing service! Was seen to the same day and procedure was quick and affective. Definitely recommend 👌🏻

I. Nafeel

Just wanted to say a huge thank you for your visit to my 92 year old mother in law last week. Your patience and skill made the irrigation procedure really easy for her in what could have been a distressing situation for an old lady.
Thank you for your kindness. 
I will certainly be in touch if further treatment is needed.

E. Brooks