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CUSTOMER REVIEWS

Many thanks to all our customers who take the time to review our services.

We do our very best to provide the outstanding services our customers deserve, and love receiving your feedback. Check out some of the testimonials and reviews below.

Glen was super professional and very polite. He cleared my ear wax really quickly. The process was pain free. I would highly recommend him and his business.FIRST CLASS.

Jeremy, Leeds

I made an appointment for my husband who suffers from MND and is mostly house bound. His ears had been blocked for a few weeks and it was impossible to get any help from the local GP or district nurses with regards to this issue.

Thank goodness Glen was recommended to us as I had no idea such a service existed. He was punctual, professional, considerate and gentle. He made every effort to explain what he was doing at each stage and he put my husband at ease. All the wax was removed swiftly and efficiently and my husband is delighted as he can now hear again.

I would have absolutely no hesitation in recommending Glen’s services.

Jane, Leeds

Glen came and removed wax from my ear that had become blocked with reduced hearing.
He is so personable and knowledgeable, put me completely at ease. I would absolutely recommend him for any issue you may have relating to your ears.

C. Cresswell, Oakenshaw

Had my ear wax build up removed this afternoon in Haworth by Glen. He was very pleasant and professional and made me feel comfortable while he was doing the procedure. I can highly recommend his service.
B. McKechnie, Keighley

Telephone call request answered promptly and fast home appointment offered. Glen attended and was friendly, efficient and knowledgeable. I wouldn't hesitate to recommend his service, he was just brilliant.

P. Griffiths, Castleford.

Thank you for coming to see me yesterday.  The appointment was friendly and informative  and provided all the information I required with no pressure at all. I will recommend your service to family and friends. Thanks again.

J. Spencer, Baildon

Terrific service, a world of difference and a fascinating process for the hearing test. Clearly expert in his field, Glen was punctual and kind.

M. Hubbard, Wetherby

Brilliant guy very cost effective and does a great service 👍 definitely recommended.

Asim, Bradford

Glen has don't a fantastic job. My ears were badly blocked and causing me to lose sleep and stress. He came the same day I called and at time that was convenient for me. He took his time to get rid of all the wax that was there. I would definitely recommend his service.

Vicky,

My dad has perforated ear drums and it was a struggle to get someone to remove the hard wax, plus with mobility issues going anywhere takes a lot of planning. We had a home visit from Glen, he came well equipped, polite and professional.The wax removal was a success. We would highly recommend this clinic and service.

E. Wordley, Wetherby

I made a call to Glen on behalf of my husband who was having problems with both blocked ears. Glen immediately offered us an appointment the same afternoon and arrived on time. After spending an hour my husbands ears were sorted and he could finally hear again and felt so much better. Glen is friendly welcoming and caring. He did a great job and we could not have been happier that he was able to see my husband today. If we ever need help again with our ears I will certainly be calling Glen. Highly recommend. Thank you Glen. 😊

L. Poole, Wakefield

Hello, I would just like to say a massive Thankyou for rescuing my aunty Christine today, her hearing has improved massively and she no longer feels trapped . Your professional and efficent work ethic is second to none . Glen explained all the way through the process what was happening this helped my aunt understand what was going on. Thank you very much.

Jayne & Christine, Ilkley

Brilliant service! My 97 year old father had been told by a nurse he needed his ears syringing. Glen was punctual, professional & did a wonderful job. Dad says his hearing is sharper & is sleeping much better!
Thanks Glen

G.Flatters, Leeds

Good afternoon Glen.

 After ear wax removal on Wednesday I would like to say: 

What a lovely gentleman Glen was. He had all the latest equipment and was able to show me on his laptop my ears before treatment and afterwards. I was amazed by the vast difference. He is a pleasant man, we chatted away and for me it was like a social occasion. If you can’t get to surgery it is no problem as Glen will come to your home. Home visits are so convenient, especially for me as I live alone, am disabled, and not allowed out on my own for fear of falling. It takes all the pressure off you getting to the clinic and having to arrange a companion to get you there and back. Without hesitation I would recommend Glen for ear wax removal to everyone.

V. Thompson, Oakworth

Brilliant service, I contacted the Mobile Hearing Clinic after almost completely losing hearing in my left ear. I was initially quite anxious having never experienced syringing/microsuction before, and Glen was exceptionally patient and reassuring throughout the whole procedure. After successfully removing the wax, the difference to my hearing was incredible and I'm extremely grateful. Thank you Glen!

E. Varley, Mytholmroyd

Can't thank Glen enough fantastic quick service came to my home within 2 days of ringing for appointment. Suffered with my ear for last 8 weeks and within minutes of Glen cleaning out my wax I could finally hear properly. Would highly recommend The Mobile Hearing Clinic - thank you so much!

G. Walker, Leeds

Hello Glen, 

Thankyou very much for what you did in syringing our Dads ears. When one of my brothers visited this morning our Dad was

 communicating and interacting so much more than lately. My brother really noticed the difference. Also thank you for coming

 the following day, so we didn't have to wait a long time. 

Best Wishes Ann and Joseph, Otley

I would like to say how impressed I was with my treatment at the Haworth drop-in clinic today. My treatment by Glen was very professional and attentive. He explained everything as we went along and put me at ease with his gentle manner. I would highly recommend The Mobile Hearing Clinic and will most likely be using their services again in twelve months time.

C. Neal, Otley

Professional and friendly service. No problem too great . Would not hesitate to recommend.

S. Robinson, Shelf

Excellent service, highly recommended, always a solution to a problem.

C. Robinson, Shelf

When you work FT it’s really difficult to get to health centres /clinics for ear app’ts during work hours. Brilliantly, Mobile Hearing Clinic comes to you, & what’s more Glen was able to visit on a Sat.
Great service, really convenient and a lovely relaxed approach. It’s blissful being able to hear properly again……
You can be confident that Glen knows what he’s doing. Highly recommend & will definitely use again.

C. Smith, Hebden Bridge

Absolutely fantastic service! Would highly recommend. Pleasantly surprised by how much of a difference the treatment has made. Glen was incredibly helpful and thorough. Will definitely be using this service again.

Tasha, Bradford

Good morning Glen,
I just wanted to thank you for your ongoing care you’re giving to Mum.
What you did for her last night was exceptional, and I can’t thank you enough.
People are so quick these days to criticise and complain, and very slow to give credit and praise where due. I just want you to know that you’re very much appreciated, and once again, thank you.
Kind regards
Linda, Wakefield

My initial email was replied to promptly and I felt reassured reading Glen's career history on his website. 

He arrived on time and it was great - the treatment with water and suction didn't hurt and I can finally hear properly for the first time in months!

It has been very stressful, living with hearing loss on a daily basis.

Glen is gentle and kind, with a relaxed approach. He takes time to explain everything.

As a nervous patient, he put me at ease and that's really appreciated.

I wouldn't hesitate in booking another appointment and I highly recommend his service.

Sharon, Brighouse

Just a big thank you to Glen for his help today & his very prompt attention - he was so kind & caring to my husband & spent such a lot of time removing the wax from his ears with both water &  suction I am sure his hearing will be much better now - I wouldn’t hesitate in recommending him to other people - thank you Glen.

C. Green, Halifax

Glen visited me this morning for an ear wax removal, I have been dealing with a blocked ear for over a week and was desperate to get it removed. He visited me with his equipment and kindly removed every bit of ear wax out of both my left and right ear while having a friendly chat. The wax removal was painless and more like a nice vibration in the ear and I really would and will recommend glen to anyone and everyone. He is super and passionate about what he does and I will be booking again with him in the future for sure.

A. Ahmed, Calverley

Great. I was visited in my own home on the same day that I called. Glen was polite and caring and I am pleased to say the huge amount of build up of the brown stuff in both my ears is gone and I can hear again. Super service. Thank you!

C. Hargreaves, Mixenden

I must say how fantastic this service is from Glen. I had been struggling with my NHS hearing aids for years and thought this was going to be the best I was going to get, until I contacted the Mobile Hearing Clinic Ltd and it all changed. I was thoroughly tested and each part of it was explained fully. Glen was professional, friendly and made me feel secure in his knowledge and skills. I have bought some hearings aids that are no comparison to the old NHS aids I had and I’m delighted with them.
Thank you Glen, first class.

D. Hocks, Tong

Such a good experience! Called this aft as had been struggling with ear pain and hearing loss for a while. Glen was at my house within 5 mins (thanks to us being neighbours!). Lovely guy and really good service, such a relief! Thank you again 😊

E. Turner, Bradford

Glen and Jo were so helpful and professional when I perforated my eardrum.Nothing was too much trouble and Glen really made me feel at ease during my diagnosis and my ongoing appointments for treatment.
Thank you so much..you are the best.!

Stuart, Bradford.

My experience with Glen this morning was nothing but fantastic, Glen not only cleared my ears but showed true knowledge about his profession and spent time explaining some of my hearing issues better than anyone else has in the last 3 years, for that I can’t thank him enough.

Diane, Leeds

Dear Glen and Jo
We would like to thank you for the amazing service we received from Glen earlier today.
His professionalism, expertise, and skill was simply outstanding. He explained everything in simple terms, and quickly put my 93 year old Mum at ease. The care, attention and time he spent with her was exemplary. 
A big thank you Glen! See you in 3 months!
From a genuinely pleased
L. Slater, Wakefield

Glen was extremely professional, pleasant and attentive to my mum's needs being a very nervous client. Glen patiently talked through each step of the procedure with mum and calmly reassured her which eased her anxiety whilst he continued to gently remove wax from each ear.

We would have no hesitation in recommending Glen to anyone who has concerns about their hearing as it's reassuring to know they are in good hands.

Many thanks and wishing you continued success for the future.

J&F Reeves, Brighouse

Thank you for coming to see me yesterday, very professional service, I can hear again! 
Five stars from me, won’t hesitate  to call again when needed.
Best wishes,

S. Barrow, Huddersfield

Pleasure to meet you today. Thank you for your professional service. Arrived at the time we’d arranged. Everything explained in good detail on what was going to happen. Great to see the before and after photos of inside the ears. What a difference after the treatment. A very clean and tidy professional job. 
Excellent service. Would definitely recommend.

D. Brook, Halifax

I contacted the Mobile Hearing Clinic after struggling to hear properly for a while.  Glen removed my ear wax, without any pain, and my hearing is wonderful again.  I recommend this fast, friendly and efficient service.

J. Smith, Clayton

I was very pleased with the excellent service I received and would recommend you without hesitation to anyone who needs help with there ears.
Thank You.

J. O'Brien, Wetherby

We would definitely recommend Glen. The service was excellent. Fast, informative and an incredible amount of
back up and support. Nothing was too much trouble for him.

R. Bennett

What an absolutely outstanding service from Glen, professional, experienced and very compassionate his huge skills took me from a very quiet place back into the real world, I’d hugely recommend him.

R. Shaw, Saltaire

Morning Glen, 

Thank you so much for your excellent help yesterday starting with your super quick arrival after my call. You talked me through all procedures making everything clear and straight forward  … that and your charming personality have improved my problem no end.

Thanks again.

A. Robinson, Bingley

Glen came today to check my ears and then cleared out the wax. He delivered a first class service, explained the procedures and I cannot praise him enough. He is a true professional and a nice guy. I would recommend him without hesitation to anyone needing a hearing test.

J. Storah, Halifax

It’s my absolute pleasure to share my experience with how you assisted my elderly father Ian, in his home, with the removal of the wax build up in both of his ears. 

Quite simply you were exceptional!

 Words like “professional, caring, sincere, polite and experienced” barely do justice to the service you gave. Dad and I both felt very safe in your hands. You were calm and made us feel relaxed.

I would not hesitate to recommend you to my friends, colleagues and relations. Also may I say that the fee you charged was very reasonable; indeed the one hour appointment was excellent value for money.

M. Tibbenham, Bingley

After  leaving hospital I was told that I had to have an audiology test, but as I had a build up of wax in my ears I was then told that I should have them syringed and was  then referred to  meanwood clinic to have the  procedure done.

I then started to wonder if I could have the wax removed privately I would do. 

So last Wednesday I rang to enquire. 

I actually made a mistake in that I rang the wrong number, but if  what happened on the following day was the result of a mistake I hope I go on making mistakes for the rest of my life!! 

Glen said he could come and do the work on my  ears the next day at 9.30am, and  despite  the fact that he  was not a short distance away, he drove in front of our house at exactly 9.30am. 

He was friendly, reassuring, yet professional and completed the procedure within an hour. 

The whole thing was carried out quite quickly and painlessly, although I was shown how  much had been taken out, and also the before and after photographs, so I did wonder how this had been possible. 

Strangely enough people had been saying that I was not hearing well recently and yet I wasn't aware that this was the case. 

But now I am wondering why everyone is shouting at me and normal noises seem very loud. 

I do thank everyone concerned for  

a pleasant hour spent chatting in good company, with the end result being far better than I expected, 

With very good wishes and thanks again.

S. Gibson, Pudsey

  

Extremely pleased with service (ear wax removal) from start to finish. Glen was kind, caring and professional. He was very patient and encouraging with Mum who has Dementia. He took his time and didn’t rush mum. It was rather emotional when Mum could hear again. It must have been a lonely confusing world for her, not being able to hear anything, but now ....... Can’t thank you enough.

Brenda, Leeds

While on holiday I had time in Howarth. Saw a notice offering ear wax removal. 
I had limited time as I had to catch our coach back to the hotel.
Took a chance, explained my limited time. Luckily the Audiologist, Glen was between appointments. He explained the procedure, and I said, ok let’s go. 5 minutes later task completed. My ears had been full of wax, a necessary procedure. Was able to take a photograph from the computer of the inside of my ears. 
Thank you, Glen.

B. McLaren, Haworth Clinic

 Delighted with my wax removal by Glen yesterday, it couldn't have been better! I learnt a lot, can hear MUCH better today & Glen was considerate in changing methods to make the experience pain free. Thank you.

D. Harpwood, Halifax

I very much appreciated Glen's kindness and patience.  It was necessary to have two appointments to remove very stubborn ear wax and I was only charged the original price. I then invested in a hearing test and Glen took the time and trouble to explain everything in detail. Nothing was too much trouble. I would definitely recommend your services to anyone who had a problem with hearing difficulties.

£80.00 is a small amount to pay to regain your hearing.

 

Many thanks on a job well done.

J. Carder, Halifax

Just to thank you for coming to my house and helping with my hearing.

I couldn't hear out of one ear before you came. The treatment provided was great and now my hearing is much better.

The appointment was very quick and efficient.  

Thanks so much.

J. Hudson, Halifax

Rang The Mobile Hearing Clinic Ltd. this morning for a client that is house bound and has been struggling with their hearing for the last 18months ..... Glen paid the said client a visit TODAY and has made the said client very happy as their hearing has been restored ........... Thank you soooooooo much x

T. Blackburn

I was impressed by the amount of equipment Glen used to remove wax from my ears. Glen was considerate and professional and I have already recommended his services to friends and contacts. If I suspect in future that I have a build up of earwax, or think I need a hearing assessment I will certainly contact Glen.

P. Busfield, Bradford

We can highly recommend Glen/Jo. 

Both my husband and myself have been struggling with a build up of wax and we contacted The Mobile Hearing Clinic Ltd. on recommendation to us. From first point of contact we felt instantly at ease and relieved by the professionalism and knowledge base. What worked for us was the accommodating of appointments and visits to fit in and around us. 

 

Two different procedures were used as treatment. The equipment, skill and reassurance with a full explanation of what was happening and why meant this service, we felt, was beyond a routine procedure. We felt safe knowing that if a follow up procedure was needed, this would be carried out. Also the aftercare follow up via email was a lovely gesture.

Jackie & Pete W., Halifax

I contacted Glen to help with a wax problem for my little girls ears. He came within a few days and was extremely patient with our daughter whilst he carried out the procedure. He was kind enough to also do a hearing test after also. Great service and would highly recommend! Thank you.

Dr. Ahmed

Brilliant service. Me and my husband are so pleased with the result of wax removal - absolutely amazing. Would definitely highly recommend this company, also polite and lovely customer service too.

N. Waterson, Leeds

I am regularly troubled with excess wax. Previously I have had the ears syringed but then my ears become infected. 
Glen was able to remove the wax using suctioning method minimising the risk of infection. Throughout the procedure he was reassuring, explaining carefully what he was doing so that I felt relaxed.  Previous occasions that my wax has been removed I have experienced discomfort, but not with Glen. I am happy to use him again in the future and would happily recommend him.

Sue W. Halifax

Having worked with Glen for 6 years and being impressed with his skills and his ethos, I naturally turned to him when I needed impressions taking of my own ears. I was given a convenient appointment and he attended my home to carry out the work neatly and speedily.

As a hard of hearing audiologist, I find Glen to be sensitive to the needs of hearing-impaired people. For example, he mimes as well as speaking to check you’re OK while you have impression material blocking up your ears! Not all audiologists are as thoughtful (although we should be!) but Glen has a gift for understanding these things.

Glen cares very much about the standard of his work, and consistently prioritises the needs of his patients. I have worked with him in the NHS and at Boots, and know him to be experienced and very good at what he does.

If you’ve heard of ‘the toothpaste that dentists use’ to refer to something that is known to be good in that industry, well, Glen is the audiologist that audiologists use. I wish him very well in his new venture and I know that he will take care of his wax removal and hearing care customers. Would highly recommend.

S. Jackson

Thanks Mobile Hearing Clinic. I didn't realise what a difference having my ears cleaned would make. Firstly Glen is great. Secondly the process was no drama. And thirdly - and most importantly - I can hear so much better.

N. Gibb, Bradford

My wife had been having issues with her hearing for a number of months and was going through the GP to get her ears cleared of wax. Finally on the day of her procedural appointment, there was a mix up with the time and it was missed. I called Jo and Glen to see if they could help and luckily Glen had a spare appointment slot the next morning.
Glen arrived on time and was very professional and personable, talking through each part of the process in detail and sharing his findings at each stage. Within the hour my wife's hearing was back to normal, which really made us both happy after months of her barely able to hear.
I can't recommend Glen's services enough.
At the end of the appointment he took the time to explain options for ongoing care and even answered a query I posed him relating to a long standing hearing anomaly I often experience.
Will definitely call on Glen again if we have any further need in his field of expertise.

M. McMaster, Halifax

I contacted the mobile hearing clinic on Thursday as my partner was really suffering with a blocked ear, he was in a lot of pain and discomfort. We managed to get a home visit the following day, Glen was really friendly and managed to sort the issue out even though it took alot long than anticipated, we really appreciate your time and effort, you are a godsend, Thank you so much !

V. Spencer, Bingley

Amazing service! Was seen to the same day and procedure was quick and affective. Definitely recommend 👌🏻

I. Nafeel, Bradford

Just wanted to say a huge thank you for your visit to my 92 year old mother in law last week. Your patience and skill made the irrigation procedure really easy for her in what could have been a distressing situation for an old lady.
Thank you for your kindness. 
I will certainly be in touch if further treatment is needed.

E. Brooks, Halifax

Amazing service, very professional, would highly recommend.

T. Walsh, Halifax

Fantastic service throughout from both Jo & Glen. Booking process was very easy and straightforward. For the appointment itself, Glen was thoroughly professional, personable and made us all feel at ease. He arrived on time and took great care in setting up his equipment and clearing up afterwards (the appointment was a home visit). I would highly recommend this service to everyone and would use TMHC again, should the need arise.

E. Usman, Bradford

I just want to say a huge thankyou for coming to Mario's rescue last week. Your patience and understanding while dealing with Mario's blocked ears was beyond amazing. As you know he was extremely frightened and because of his learning difficulties and Alzheimer's and of course the fact he could not hear, the process was very stressful for him. Your professionalism, kindness and the extra time you gave Mario was very much appreciated by myself and my sister Anne. What a difference you have made to him. You saw for yourself how his mood changed as soon as he could hear again and he has continued to be in really good spirits ever since. He is full of mischief once more and communicating and interacting with visitors, something he has not done for quite a while.

Thank you so very much Glen.

Lucia, Leeds

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